Privacy Policy – How Xabaje Keeps Your Data Safe

The security of your personal information is our top priority. Learn how Xabaje collects your data, why we collect it, and how we keep it protected.

Last Updated: July 2026

Your Privacy, Our Promise: Xabaje never sells your personal information or shares it with third parties without your consent. Read this Privacy Policy to understand your rights and how we stand by you.

1 Scope of This Privacy Policy

This Privacy Policy applies to the Xabaje platform (xabaje.app) and all associated services, applications, and mobile sites. By creating an account or using Xabaje's services, you consent to the collection and use of your information as described in this Privacy Policy.

We believe you have every right to know — where your data goes, why it's shared, and how long it's kept. This policy was created to ensure exactly that level of transparency. If anything is unclear, you're always welcome to ask our support team directly.

This policy was originally written in Bengali for ease of understanding. In the event of a legal dispute, the English version shall be considered the authoritative text.

2 What Data We Collect

Xabaje collects several types of information, which can be grouped into three main categories:

Data Type Example Why We Collect It
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, physical address Account Verification & Support
Financial Information Mobile banking number, transaction history Payment Processing & Anti-Fraud
Usage Information Login times, gaming history, and wagered amounts Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention

We only collect information that is genuinely necessary to provide our services. Requesting excessive or irrelevant data goes against our policy.

3 How We Collect Information

Xabaje collects information through several methods, each of which is explained clearly below:

  • Directly Provided: You provide information directly when registering, completing KYC verification, or contacting support.
  • Automatic Collection: Technical data is collected through cookies, log files, and session tracking while you use the platform.
  • Payment Processing: Financial transaction details are recorded at the time of deposit or withdrawal.
  • From Third Parties: Limited data may be received from identity verification services or payment gateways.
Xabaje never collects data from social media or external sources without your permission.

4 Purpose of Data Use

Xabaje uses collected data only for the specific purposes outlined below. Your information is never used for any hidden agenda.

  • Account Management: To ensure secure registration, login, and account protection.
  • Service Delivery: To keep betting, gaming, payment, and bonus services running smoothly.
  • Identity Verification: To fulfill age verification and KYC legal requirements.
  • Security: To prevent fraud, money laundering, and cyberattacks.
  • Contact: To send important updates, transaction confirmations, and support communications.
  • Service Improvement: To analyze usage patterns and make the platform better.
  • Responsible Gaming: To identify potentially problematic gaming behavior and provide appropriate assistance.
  • Marketing: To send you relevant offers and promotions, with your consent.

If you'd like to opt out of marketing communications, simply contact our support team or send us an email at any time — we'll take care of it promptly.

5 Data Sharing Policy

Xabaje does not sell your personal data. However, there are limited cases where sharing with trusted partners may be necessary:

  • Payment Processors: To process transactions with mobile banking services such as Mobile Pay, Nagad, Rocket, and others.
  • Identity Verification Services: Third-party verification services are used to complete the KYC process.
  • Game Providers: To process Live Casino or slots game results.
  • Law Enforcement: When required by a court order or valid legal process.
  • Security Partners: To prevent fraud and protect against cyberattacks.
All third-party partners operate under strict confidentiality agreements and may only use your data for the specific purpose it was shared.

6 Cookies & Tracking Technologies

The Xabaje website uses cookies and similar technologies to enhance your browsing experience and keep the platform functioning properly.

  • Essential Cookies: To keep login sessions active and maintain platform security. Disabling these cookies will affect the site's functionality.
  • Functional Cookies: To remember your language preferences, theme settings, and similar choices.
  • Analytical Cookies: To understand which pages are used most and improve our services accordingly.
  • Security Cookies: To detect suspicious logins and fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the performance of some Xabaje features.

7 Data Storage & Security Measures

Xabaje uses industry-leading security measures to protect your data. No system is completely impenetrable, but we take every precaution available.

  • SSL/TLS Encryption: All data exchanged between your browser and Xabaje's servers is fully encrypted.
  • Data Encryption: Sensitive information (passwords, financial data) is stored in encrypted form.
  • Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Backup: Regular backups are maintained on secure infrastructure.

Data Retention Period: Data may be retained while your account is active and, where legally required, after closure as well (typically up to 5 years). Any data no longer needed is securely deleted.

If you notice any suspicious activity on your account, change your password immediately and notify us at support@xabaje.app.

8 Your Rights

As a Xabaje member, you have important rights over your personal data. To exercise these rights, please contact our support team.

👁️
Right to Access Your Data

You have the right to know what information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

🚫
Right to Object to Processing

You may object to your data being used for specific purposes.

📤
Data Portability

You may request a copy of your data in a structured, portable format.

⏸️
Right to Restrict Processing

You can request that the processing of your data be temporarily restricted under certain circumstances.

Upon receiving a request, Xabaje typically responds within 30 business days. Complex cases may take longer, but you will be notified accordingly.

9 Children's Privacy

Xabaje is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

If we receive evidence that a minor has registered, that account will be immediately closed and any collected data will be deleted as quickly as possible.

If a parent or guardian suspects their child is using Xabaje, please contact support@xabaje.app immediately.

10 Privacy Policy Updates

Xabaje may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notification will be sent to your registered email address.

  • Check back on this page regularly to stay informed about any updates.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.
  • If you object to any changes, you may request that your account be closed.

11 Contact Us

For any privacy-related questions, requests, or concerns, please get in touch with us. We'll do our best to respond as promptly as possible.

Email: support@xabaje.app
Live Chat: 24/7 Bangla Support — click the chat button in the bottom-right corner of the platform.

Once we receive your request, we typically respond within 1–3 business days. Urgent security-related matters are handled even faster.

Why Trust Us

Our Commitment to Data Protection

🔒
Maximum Encryption

Every transaction and personal detail is secured with 256-bit SSL encryption — the same standard used by international banks.

🚫
Your Data Is Never Sold

Xabaje never sells your data. It falls outside our business model and goes against our core principles.

✅
Independent Security Audits

Independent third-party security experts regularly audit Xabaje's systems to identify and address vulnerabilities.

🎯
Minimal Data Collection

We only collect data that is genuinely necessary to provide our services. We do not request excessive or unnecessary information.

🌐
Built with Bangladeshis in Mind

Our privacy policy is designed with Bangladeshi users in mind, with clear guidance on local payment methods and data practices.

📞
Easy Contact

Our 24/7 Bangla Support team is available for any data-related requests — just reach out and we'll get it sorted.

Your data is safe — get started with peace of mind

Your privacy and security are fully protected at Xabaje. Join today and enjoy a trusted platform you can rely on.

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