The security of your personal information is our top priority. Learn how Xabaje collects your data, why we collect it, and how we keep it protected.
Your Privacy, Our Promise: Xabaje never sells your personal information or shares it with third parties without your consent. Read this Privacy Policy to understand your rights and how we stand by you.
This Privacy Policy applies to the Xabaje platform (xabaje.app) and all associated services, applications, and mobile sites. By creating an account or using Xabaje's services, you consent to the collection and use of your information as described in this Privacy Policy.
We believe you have every right to know — where your data goes, why it's shared, and how long it's kept. This policy was created to ensure exactly that level of transparency. If anything is unclear, you're always welcome to ask our support team directly.
Xabaje collects several types of information, which can be grouped into three main categories:
| Data Type | Example | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, physical address | Account Verification & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Anti-Fraud |
| Usage Information | Login times, gaming history, and wagered amounts | Service Improvement & Responsible Gaming |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
We only collect information that is genuinely necessary to provide our services. Requesting excessive or irrelevant data goes against our policy.
Xabaje collects information through several methods, each of which is explained clearly below:
Xabaje uses collected data only for the specific purposes outlined below. Your information is never used for any hidden agenda.
If you'd like to opt out of marketing communications, simply contact our support team or send us an email at any time — we'll take care of it promptly.
Xabaje does not sell your personal data. However, there are limited cases where sharing with trusted partners may be necessary:
The Xabaje website uses cookies and similar technologies to enhance your browsing experience and keep the platform functioning properly.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the performance of some Xabaje features.
Xabaje uses industry-leading security measures to protect your data. No system is completely impenetrable, but we take every precaution available.
Data Retention Period: Data may be retained while your account is active and, where legally required, after closure as well (typically up to 5 years). Any data no longer needed is securely deleted.
As a Xabaje member, you have important rights over your personal data. To exercise these rights, please contact our support team.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required by law to retain it.
You may object to your data being used for specific purposes.
You may request a copy of your data in a structured, portable format.
You can request that the processing of your data be temporarily restricted under certain circumstances.
Upon receiving a request, Xabaje typically responds within 30 business days. Complex cases may take longer, but you will be notified accordingly.
Xabaje is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
If we receive evidence that a minor has registered, that account will be immediately closed and any collected data will be deleted as quickly as possible.
Xabaje may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notification will be sent to your registered email address.
For any privacy-related questions, requests, or concerns, please get in touch with us. We'll do our best to respond as promptly as possible.
Once we receive your request, we typically respond within 1–3 business days. Urgent security-related matters are handled even faster.
Every transaction and personal detail is secured with 256-bit SSL encryption — the same standard used by international banks.
Xabaje never sells your data. It falls outside our business model and goes against our core principles.
Independent third-party security experts regularly audit Xabaje's systems to identify and address vulnerabilities.
We only collect data that is genuinely necessary to provide our services. We do not request excessive or unnecessary information.
Our privacy policy is designed with Bangladeshi users in mind, with clear guidance on local payment methods and data practices.
Our 24/7 Bangla Support team is available for any data-related requests — just reach out and we'll get it sorted.
Your privacy and security are fully protected at Xabaje. Join today and enjoy a trusted platform you can rely on.